Terms & Conditions

1. Resort Policies

Welcome to Vostelin Eco-Luxury Resort. By making a reservation with us, you agree to comply with all resort policies outlined herein.

1.1 Check-in and Check-out

Check-in time is 3:00 PM, and check-out time is 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and additional charges.

1.2 Reservation Requirements

All reservations require a valid credit card to secure the booking. The card will not be charged until 7 days prior to arrival unless otherwise specified in special promotion terms.

1.3 Minimum Stay Requirements

Certain periods may require minimum stay lengths, especially during peak seasons and special events. These requirements will be clearly communicated during the booking process.

2. Entertainment Rules

Our resort features various entertainment options including an open-air casino, live performances, and exclusive events.

2.1 Casino Access

Casino facilities are available to guests 21 years of age and older. Valid identification is required. The casino operates from 2:00 PM to 2:00 AM daily.

2.2 Event Participation

Some events may require advance registration and/or additional fees. Participation in resort events is subject to availability and may be restricted based on age, weather conditions, or other safety considerations.

2.3 Entertainment Cancelations

The resort reserves the right to modify or cancel scheduled entertainment due to weather conditions, insufficient participation, or circumstances beyond our control.

3. Eco Standards

Vostelin is committed to sustainable operation and minimal environmental impact. All guests are expected to respect our eco-friendly practices.

3.1 Conservation Efforts

The resort implements water and energy conservation measures. Guests are encouraged to participate by reusing towels, minimizing water usage, and turning off lights and air conditioning when not in the room.

3.2 Wildlife Protection

Guests must not feed, touch, or disturb local wildlife. All resort trails must be respected, and guests should stay on designated paths to protect native flora and fauna.

3.3 Waste Management

Recycling bins are provided throughout the resort. Guests are expected to dispose of waste properly and follow all recycling guidelines.

4. Liability and Damages

Vostelin Resort takes reasonable measures to ensure guest safety but is not liable for certain incidents or damages.

4.1 Personal Property

The resort is not responsible for loss, theft, or damage to personal property. In-room safes are provided for valuables, and we recommend their use.

4.2 Property Damage

Guests will be held financially responsible for any damage to resort property caused by negligence or willful misconduct.

4.3 Activities Waiver

Participation in resort activities such as kayaking, hiking, and zipline tours requires signing a liability waiver. These activities involve inherent risks.

5. Modifications to These Terms

Vostelin Resort reserves the right to modify these terms and conditions at any time. Current terms will always be available on our website and at the front desk.

5.1 Reservation Changes

Any changes to resort policies affecting existing reservations will be communicated directly to affected guests.